Blog/News Room

Blog/News Room

14
Jan

A Moment of Reflection: Top Highlights of 2019

Happy New Year! In the spirit of reflection, we wanted to provide an overview of our top accomplishments in 2019.

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15
Nov

The Customer Experience

Today excellent customer service seems to be elusive with overseas representatives, language barriers and not understanding the simplest of problems. One of the worst customer service experiences I’ve had was when I switched my cable company. I was a long-term customer for over 20 years, but recent changes caused problems with the service and made it more[...]

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01
Nov

Lighthouse Excalibur Insurance Company Launches New Website

 

 

 

FOR IMMEDIATE RELEASE

LIGHTHOUSE EXCALIBUR INSURANCE COMPANY LAUNCHES NEW WEBSITE

SLIDELL, LA. (Nov. 1, 2019) - Lighthouse Excalibur Insurance Company is proud to share the launch of its new website for Louisiana agents and homeowners. The website features product offerings and resources, plus options for insureds to request a quote from local agents.

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14
Oct

Insurance Company Rating Agencies | Demotech vs. A.M. Best: Which is Better?

Insurance companies in coastal states, such as the Carolinas and Florida, are most often rated by the rating agencies, Demotech and A.M. Best. If you were to listen to both agencies, chances are they would both say they’re better than the other. Each agency uses their own financial strength yardstick for evaluating insurers, but which one has the best record?

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16
Sep

Why Product Development is Crucial to Superior Insurance Protection

Over 300 years ago in 1686, some of the first documented product development was put into practice in Lloyd’s Coffee House in London.  From this common meeting place for sailors, merchants and shipowners, Lloyd’s of London has grown into the insurance market we know today. Back then, the simple written “marine product” provided much needed protection for valuable[...]

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23
Aug

Understanding the Claims Process: What to Do When Your Home is Damaged

When you suffer damage to your home, your priority should be to ensure your and your family’s safety.  After you’ve done this, your next step should entail contacting your insurance provider to report any loss or damage. At this time, your provider will begin the claims process by filing a claim and providing you with the claim number. During this initial[...]

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15
Jul

How Insurance Companies Stay Insured: Reinsurance and Risk Management

Insurance companies manage their risk in many ways. Risk Management can be accomplished by targeting certain regions or types of product offerings, introducing more conservative underwriting guidelines or individual risk evaluation, and by having others share in the risk for a fee. This risk/reward metric is used to stabilize growth, smooth financial results and[...]

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11
Jun

Homeowners: Here’s What To Expect From A Water Mitigation Contractor

If your home has suffered water damage, it is important to stop the source of water intrusion and remove the moisture as soon as possible to prevent any additional damage.  All water damage restoration jobs are unique, and a professional mitigation contractor can assist you in determining the work that is required to protect your home from continuing damage and[...]

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07
May

Lighthouse Acquires Excalibur National Insurance Company

FOR IMMEDIATE RELEASE

AUSTIN, TX. (May 3, 2019) - Lighthouse Property Insurance Corporation has officially acquired Excalibur National Insurance Company in Louisiana. “This acquisition reaffirms Lighthouse’s commitment to the Louisiana market, where we have served independent agents and policyholders for the past 11 years,” says Patrick White, Chief Executive[...]

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07
May

Prioritizing People Over Business

It’s been just over four years since I joined the Lighthouse team. During that time, we have experienced significant growth at the enterprise. From a business perspective, we have:

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