You made it through Valentine's Day - the time of the year when love is in the air and the pressure is on for your significant other to remind you how much you are admired (and vice versa). Whether you received chocolates, flowers, or a romantic dinner this Valentine's Day, jewelry was the favorite gift this year with over $4.1 billion spent on jewelry purchases[...]
At the beginning of 2020, life was pretty normal. In the United States, we had the usual business of politics, and we had the typical business of business. In March, for the most part, business and normalcy ground to a halt. No one, not even Nostradamus, could have predicted how the world and the United States would react to the COVID-19 pandemic. Never in the[...]
External factors influence our day-to-day lives, which make the world an uncertain place. Insurance carriers, like Lighthouse, look to remove uncertainty in order to properly develop products for our customers, adjust rates for risks taken, and protect ourselves from a catastrophic loss caused by an external event like a hurricane, tornado, hail, or earthquake.
I have spent most of my career working in a remote setting, so it was an adjustment five years ago when I joined Lighthouse and needed to go into an office every day. At the time, Lighthouse had limited experience with remote employment and, like many businesses today that have been forced into remote alternatives, had concerns about drops in productivity, loss of[...]
The names are in! With the 2020 Atlantic Hurricane Season starting June 1st and running until the end of November, it’s almost certain we will come across at least one named storm. A storm will be named when it reaches the tropical storm stage of development with winds blowing at a minimum of 39 mph.
Happy New Year! In the spirit of reflection, we wanted to provide an overview of our top accomplishments in 2019.
Today excellent customer service seems to be elusive with overseas representatives, language barriers and not understanding the simplest of problems. One of the worst customer service experiences I’ve had was when I switched my cable company. I was a long-term customer for over 20 years, but recent changes caused problems with the service and made it more[...]