Today excellent customer service seems to be elusive with overseas representatives, language barriers and not understanding the simplest of problems. One of the worst customer service experiences I’ve had was when I switched my cable company. I was a long-term customer for over 20 years, but recent changes caused problems with the service and made it more[...]

FOR IMMEDIATE RELEASE

LIGHTHOUSE EXCALIBUR INSURANCE COMPANY LAUNCHES NEW WEBSITE

SLIDELL, LA. (Nov. 1, 2019) - Lighthouse Excalibur Insurance Company is proud to share the launch of its new website for Louisiana agents and homeowners. The website features product offerings and resources, plus options for insureds to request a quote from local agents.

Insurance companies in coastal states, such as the Carolinas and Florida, are most often rated by the rating agencies, Demotech and A.M. Best. If you were to listen to both agencies, chances are they would both say they’re better than the other. Each agency uses their own financial strength yardstick for evaluating insurers, but which one has the best record?

Over 300 years ago in 1686, some of the first documented product development was put into practice in Lloyd’s Coffee House in London.  From this common meeting place for sailors, merchants and shipowners, Lloyd’s of London has grown into the insurance market we know today. Back then, the simple written “marine product” provided much needed protection for valuable[...]

When you suffer damage to your home, your priority should be to ensure your and your family’s safety.  After you’ve done this, your next step should entail contacting your insurance provider to report any loss or damage. At this time, your provider will begin the claims process by filing a claim and providing you with the claim number. During this initial[...]

Insurance companies manage their risk in many ways. Risk Management can be accomplished by targeting certain regions or types of product offerings, introducing more conservative underwriting guidelines or individual risk evaluation, and by having others share in the risk for a fee. This risk/reward metric is used to stabilize growth, smooth financial results and[...]

If your home has suffered water damage, it is important to stop the source of water intrusion and remove the moisture as soon as possible to prevent any additional damage.  All water damage restoration jobs are unique, and a professional mitigation contractor can assist you in determining the work that is required to protect your home from continuing damage and[...]

FOR IMMEDIATE RELEASE

AUSTIN, TX. (May 3, 2019) - Lighthouse Property Insurance Corporation has officially acquired Excalibur National Insurance Company in Louisiana. “This acquisition reaffirms Lighthouse’s commitment to the Louisiana market, where we have served independent agents and policyholders for the past 11 years,” says Patrick White, Chief Executive[...]

It’s been just over four years since I joined the Lighthouse team. During that time, we have experienced significant growth at the enterprise. From a business perspective, we have:

As we enter Spring, we can look forward to warmer weather, allergies, and increased home selling and buying.  In the worlds of finance officers and accountants, putting the finishing touches on 2018 year-end financials and wrapping up audits, are keeping us busy.  Before we say goodbye to 2018, let’s look at Lighthouse’s 2018 financial year.